Bulletin Information

Bulletin Title: Unknown
Bulletin Type:
Applies To: General Information

Unknown

Subject:
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information
Models:
2022 and Prior GM Passenger Cars and Trucks (U.S. and Canada)
Attention: Parts Managers, Service Managers, and Warranty Administrators

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Document Title: Unknown

subject

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size packages

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service agent summary

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expedited overnight shipping

overnight shipping only

model exchange program

exchange program parts

exchange program electronic

return request engineering

part return reimbursement

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parts service agent

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service policies procedures

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parts retained minimum

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notification service agent

service agent global

agent global warranty

global warranty main

warranty main page

main page most

page most common

mail rare situations

rare situations pertaining

situations pertaining launch

pertaining launch exchanges

special part return

core return center

dealer technician comments

technician comments regarding

comments regarding root

regarding root failure

root failure document

failure document numbers

document numbers test

numbers test results

test results diagnostic

results diagnostic trouble

diagnostic trouble codes

case assembly serial

assembly serial numbers

serial numbers measurements

printout snapshot diagnostic

brand quality manager

district service manager

system matches part

matches part return

return requests criteria

requests criteria warranty

criteria warranty transactions

warranty transactions performed

performed repairs administers

repairs administers part

administers part return

part return flags

main page part

page part return

return requests transmitted

requests transmitted daily

transmitted daily transactions

daily transactions paid

transactions paid special

paid special part

return requests occur

requests occur time

occur time transaction

time transaction payment

service agent returning

agent returning parts

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updated show received

missing required parts

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order receive consideration

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service agent responsibility

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contact core center

core center part

incur shipping costs

date subject debit

fluid part missing

part missing vehicle

parts waiver form

designated warranty support

warranty support specialist

support specialist warranty

specialist warranty support

warranty support center

foundational commitment general

commitment general motors

general motors compromised

hazardous material transportation

hazardous dangerous goods

dangerous goods airbags

goods airbags seatbelt

airbags seatbelt pretensioners

seatbelt pretensioners batteries

pretensioners batteries assemblies

batteries assemblies components

assemblies components containing

containing fluids completely

fluids completely drained

completely drained shipping

drained shipping plugs

shipping plugs reinstalled

plugs reinstalled properly

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properly packaged prevent

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prevent fluid leakage

fluid leakage shipment

contact warranty parts

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parts centre receive

request parts classified

dangerous goods transportation

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service agents debited

hazardous material marking

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material dangerous goods

core parts returned

part component found

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feedback debit issued

pending debit status

service agent days

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service agent request

service agent provide

name shipping carrier

shipping carrier account

carrier account charge

account charge shipping

charge shipping cost

shipping cost instructions

cost instructions request

instructions request part

request part found

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test results comment

results comment section

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returned service agent

debit status debited

required parts return

return request service

request service agent

service agent status

main page four

page four color

four color codes

color codes special

codes special part

return requests orange

regular parts requests

return request days

regular parts request

parts request yellow

days status drop

status drop pending

drop pending debit

important review part

review part return

part return notification

return notification boxes

notification boxes daily

click size transaction

size transaction search

transaction search results

part document requested

requested click size

item labor parts

document only requests

click size click

return requests parts

personal data information

parts center transaction

customer personal data

information transaction documents

part comes contact

comes contact flammable

contact flammable liquid

fuel considered hazardous

considered hazardous material

hazardous material regulations

classified dangerous goods

card technician comments

service agent contacted

agent contacted return

original service engine

service engine shipping

engine shipping container

return hazardous parts

common automotive hazardous

automotive hazardous material

bags seat belt

seat belt pretensioners

belt pretensioners batteries

pretensioners batteries including

paint adhesives solvents

adhesives solvents hazardous

solvents hazardous waste

using central transport

service agent need

shipped warranty parts

lead acid batteries

emergency response phone

referring section accessing

section accessing service

service agent click

agent click size

click size generate

size generate shipping

generate shipping label

shipping label click

label click generate

click generate shipping

shipping label link

label link found

link found transaction

found transaction detail

transaction detail page

click size packages

size packages containers

packages containers default

package label required

label required dealer

required dealer contact

dealer contact name

contact name phone

name phone click

phone click save

click save print

save print click

print click size

shipping provider selections

provider selections click

only click size

mass shipping label

click size bill

size bill lading

bill lading populate

lading populate central

populate central transport

central transport service

transport service agent

agent information ship

information ship from

ship from area

leave collect checked

collect checked ensure

checked ensure shipment

ensure shipment properly

shipment properly billed

enter transaction number

enter quantity packages

quantity packages weight

collect accepted parts

accepted parts requested

parts shipped collect

shipped collect requested

shipper responsible charges

responsible charges central

charges central transport

central transport schedule

transport schedule pick

sure write pick

write pick provided

days return parts

sure parts requested

parts requested delivered

requested delivered time

delivered time days

time days request

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customer assistance immediately

assistance immediately carrier

immediately carrier delays

carrier delays problems

delays problems click

problems click size

click size carrier

size carrier arrives

carrier arrives date

driver copy records

result driver picking

driver picking part

picking part driver

part driver sticker

this tracking information

tracking information track

information track freight

responsibility track package

track package central

package central transport

central transport website

transport website calling

website calling customer

calling customer service

customer service receiving

service receiving concerns

warranty part return

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cases service agent

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agent receive notification

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request global warranty

global warranty system

photo return process

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scrap service agent

service agent monitor

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transaction reviewer decides

reviewer decides information

decides information photos

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photos transaction update

transaction update scrap

update scrap header

return part service

part service agent

transaction reviewer decided

reviewer decided part

decided part needs

part needs shipped

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shipped further investigation

further investigation transaction

investigation transaction update

return required header

required header service

header service agent

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return physical part

physical part warranty

part warranty parts

volt spark hybrid

exchange special part

faxed service agent

latest version service

version service bulletin

service information application

information application instructions

made return requested

admin allowance field

freight postage field

under applications section

applications section select

select warranty administration

customer service desk

debit reason code

complete parts waiver

waiver form found

form found globalconnect

extenuating circumstances contact