Bulletin Information

Bulletin Title: #18-NA-306 - Warranty Administration - Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only) - (Nov 22, 2022)
Bulletin Type: Warranty Administration
Applies To: General Information

Applicable Vehicles

2023 GMC Yukon XL - 4WD
2023 GMC Yukon XL - 2WD
2023 GMC Yukon - 4WD
2023 GMC Yukon - 2WD
2023 GMC Terrain
2023 GMC Sierra 2500HD/3500HD - 4WD
2023 GMC Sierra 2500HD/3500HD - 2WD
2023 GMC Sierra 1500 - 4WD
2023 GMC Sierra 1500 - 2WD
2023 GMC Savana
2023 GMC Acadia
2023 Chevrolet Traverse - FWD
2023 Chevrolet Traverse - AWD
2023 Chevrolet Trailblazer (VIN M)
2023 Chevrolet Tahoe - 4WD
2023 Chevrolet Tahoe - 2WD
2023 Chevrolet Suburban - 4WD
2023 Chevrolet Suburban - 2WD
2023 Chevrolet Silverado 4500HD, 5500HD and 6500HD
2023 Chevrolet Silverado 2500HD/3500HD - 4WD
2023 Chevrolet Silverado 2500HD/3500HD - 2WD
2023 Chevrolet Silverado 1500 - 4WD
2023 Chevrolet Silverado 1500 - 2WD
2023 Chevrolet Malibu
2023 Chevrolet Express
2023 Chevrolet Equinox
2023 Chevrolet Corvette
2023 Chevrolet Camaro
2023 Chevrolet Bolt EV
2023 Chevrolet Bolt EUV
2023 Chevrolet Blazer
2023 Cadillac XT6
2023 Cadillac XT5
2023 Cadillac XT4
2023 Cadillac LYRIQ
2023 Cadillac Escalade ESV - 4WD
2023 Cadillac Escalade ESV - 2WD
2023 Cadillac Escalade - 4WD
2023 Cadillac Escalade - 2WD
2023 Cadillac CT5
2023 Cadillac CT4
2023 Buick Envision
2023 Buick Encore GX
2023 Buick Enclave - FWD
2023 Buick Enclave - AWD
2022 GMC Yukon XL - 4WD
2022 GMC Yukon XL - 2WD
2022 GMC Yukon - 4WD
2022 GMC Yukon - 2WD
2022 GMC Terrain
2022 GMC Sierra 2500HD/3500HD - 4WD
2022 GMC Sierra 2500HD/3500HD - 2WD
2022 GMC Sierra 1500 - 4WD New (RPO J22, VIN Digit 5 = U)
2022 GMC Sierra 1500 - 4WD Limited (RPO J21, VIN Digit 5 = 9)
2022 GMC Sierra 1500 - 2WD New (RPO J22, VIN Digit 5 = H)
2022 GMC Sierra 1500 - 2WD Limited (RPO J21, VIN Digit 5 = 8)
2022 GMC Savana
2022 GMC HUMMER EV
2022 GMC Canyon Pickup - 4WD
2022 GMC Canyon Pickup - 2WD
2022 GMC Acadia
2022 Chevrolet Trax
2022 Chevrolet Traverse - FWD
2022 Chevrolet Traverse - AWD
2022 Chevrolet Trailblazer (VIN M)
2022 Chevrolet Tahoe - 4WD
2022 Chevrolet Tahoe - 2WD
2022 Chevrolet Suburban - 4WD
2022 Chevrolet Suburban - 2WD
2022 Chevrolet Spark
2022 Chevrolet Silverado 4500HD, 5500HD and 6500HD
2022 Chevrolet Silverado 2500HD/3500HD - 4WD
2022 Chevrolet Silverado 2500HD/3500HD - 2WD
2022 Chevrolet Silverado 1500 - 4WD New (RPO J22, VIN Digit 5 = D)
2022 Chevrolet Silverado 1500 - 4WD LTD (RPO J21, VIN Digit 5 = Y)
2022 Chevrolet Silverado 1500 - 2WD New (RPO J22, VIN Digit 5 = A)
2022 Chevrolet Silverado 1500 - 2WD LTD (RPO J21, VIN Digit 5 = W)
2022 Chevrolet Malibu
2022 Chevrolet Express
2022 Chevrolet Equinox
2022 Chevrolet Corvette
2022 Chevrolet Colorado Pickup - 4WD (VIN T)
2022 Chevrolet Colorado Pickup - 2WD (VIN S)
2022 Chevrolet Camaro
2022 Chevrolet Bolt EV
2022 Chevrolet Bolt EUV
2022 Chevrolet Blazer
2022 Cadillac XT6
2022 Cadillac XT5
2022 Cadillac XT4
2022 Cadillac Escalade ESV - 4WD
2022 Cadillac Escalade ESV - 2WD
2022 Cadillac Escalade - 4WD
2022 Cadillac Escalade - 2WD
2022 Cadillac CT5
2022 Cadillac CT4
2022 Buick Envision
2022 Buick Encore GX
2022 Buick Encore
2022 Buick Enclave - FWD
2022 Buick Enclave - AWD
2021 GMC Yukon XL - 4WD
2021 GMC Yukon XL - 2WD
2021 GMC Yukon - 4WD
2021 GMC Yukon - 2WD
2021 GMC Terrain
2021 GMC Sierra 2500HD/3500HD - 4WD
2021 GMC Sierra 2500HD/3500HD - 2WD
2021 GMC Sierra 1500 - 4WD
2021 GMC Sierra 1500 - 2WD
2021 GMC Savana
2021 GMC Canyon Pickup - 4WD
2021 GMC Canyon Pickup - 2WD
2021 GMC Acadia
2021 Chevrolet Trax
2021 Chevrolet Traverse - FWD
2021 Chevrolet Traverse - AWD
2021 Chevrolet Trailblazer (VIN M)
2021 Chevrolet Tahoe - 4WD
2021 Chevrolet Tahoe - 2WD
2021 Chevrolet Suburban - 4WD
2021 Chevrolet Suburban - 2WD
2021 Chevrolet Spark
2021 Chevrolet Silverado 4500HD, 5500HD and 6500HD
2021 Chevrolet Silverado 2500HD/3500HD - 4WD
2021 Chevrolet Silverado 2500HD/3500HD - 2WD
2021 Chevrolet Silverado 1500 - 4WD
2021 Chevrolet Silverado 1500 - 2WD
2021 Chevrolet Malibu
2021 Chevrolet Express
2021 Chevrolet Equinox (US, Canada, Mexico)
2021 Chevrolet Corvette
2021 Chevrolet Colorado Pickup - 4WD (VIN T)
2021 Chevrolet Colorado Pickup - 2WD (VIN S)
2021 Chevrolet Camaro
2021 Chevrolet Bolt EV LCV
2021 Chevrolet Bolt EV
2021 Chevrolet Blazer
2021 Cadillac XT6
2021 Cadillac XT5
2021 Cadillac XT4
2021 Cadillac Escalade ESV - 4WD
2021 Cadillac Escalade ESV - 2WD
2021 Cadillac Escalade - 4WD
2021 Cadillac Escalade - 2WD
2021 Cadillac CT5
2021 Cadillac CT4
2021 Buick Envision
2021 Buick Encore GX
2021 Buick Encore
2021 Buick Enclave - FWD
2021 Buick Enclave - AWD
2020 GMC Yukon XL - 4WD
2020 GMC Yukon XL - 2WD
2020 GMC Yukon - 4WD
2020 GMC Yukon - 2WD
2020 GMC Terrain
2020 GMC Sierra 2500HD/3500HD - 4WD
2020 GMC Sierra 2500HD/3500HD - 2WD
2020 GMC Sierra 1500 - 4WD
2020 GMC Sierra 1500 - 2WD
2020 GMC Savana
2020 GMC Canyon Pickup - 4WD
2020 GMC Canyon Pickup - 2WD
2020 GMC Acadia
2020 Chevrolet Trax (RPO I19)
2020 Chevrolet Trax
2020 Chevrolet Traverse - FWD
2020 Chevrolet Traverse - AWD
2020 Chevrolet Tahoe - 4WD
2020 Chevrolet Tahoe - 2WD
2020 Chevrolet Suburban - 4WD
2020 Chevrolet Suburban - 2WD
2020 Chevrolet Spark (RPO I19)
2020 Chevrolet Spark
2020 Chevrolet Sonic
2020 Chevrolet Silverado 4500HD, 5500HD and 6500HD
2020 Chevrolet Silverado 2500HD/3500HD - 4WD
2020 Chevrolet Silverado 2500HD/3500HD - 2WD
2020 Chevrolet Silverado 1500 - 4WD
2020 Chevrolet Silverado 1500 - 2WD
2020 Chevrolet Malibu
2020 Chevrolet Impala
2020 Chevrolet Express
2020 Chevrolet Equinox
2020 Chevrolet Corvette
2020 Chevrolet Colorado Pickup - 4WD (VIN T)
2020 Chevrolet Colorado Pickup - 2WD (VIN S)
2020 Chevrolet Camaro
2020 Chevrolet Bolt EV LCV
2020 Chevrolet Bolt EV
2020 Chevrolet Blazer
2020 Cadillac XT6
2020 Cadillac XT5
2020 Cadillac XT4
2020 Cadillac Escalade ESV - 4WD
2020 Cadillac Escalade ESV - 2WD
2020 Cadillac Escalade - 4WD
2020 Cadillac Escalade - 2WD
2020 Cadillac CT6
2020 Cadillac CT5
2020 Cadillac CT4
2020 Buick Regal
2020 Buick Envision
2020 Buick Encore GX
2020 Buick Encore
2020 Buick Enclave - FWD
2020 Buick Enclave - AWD
2019 GMC Yukon XL - 4WD
2019 GMC Yukon XL - 2WD
2019 GMC Yukon - 4WD
2019 GMC Yukon - 2WD
2019 GMC Terrain
2019 GMC Sierra Limited - 4WD
2019 GMC Sierra Limited - 2WD
2019 GMC Sierra 2500/3500 - 4WD
2019 GMC Sierra 2500/3500 - 2WD
2019 GMC Sierra 1500 (New Model) - 4WD
2019 GMC Sierra 1500 (New Model) - 2WD
2019 GMC Savana
2019 GMC Canyon Pickup - 4WD
2019 GMC Canyon Pickup - 2WD
2019 GMC Acadia
2019 Chevrolet Volt
2019 Chevrolet Trax
2019 Chevrolet Traverse - FWD
2019 Chevrolet Traverse - AWD
2019 Chevrolet Tahoe - 4WD
2019 Chevrolet Tahoe - 2WD
2019 Chevrolet Suburban - 4WD
2019 Chevrolet Suburban - 2WD
2019 Chevrolet Spark (VIN C)
2019 Chevrolet Sonic
2019 Chevrolet Silverado LD - 4WD
2019 Chevrolet Silverado LD - 2WD
2019 Chevrolet Silverado 4500HD, 5500HD and 6500HD
2019 Chevrolet Silverado 2500/3500 - 4WD
2019 Chevrolet Silverado 2500/3500 - 2WD
2019 Chevrolet Silverado 1500 - 4WD (New Model, 12th VIN Digit = 7)
2019 Chevrolet Silverado 1500 (New Model) - 4WD
2019 Chevrolet Silverado 1500 (New Model) - 2WD
2019 Chevrolet Malibu
2019 Chevrolet Impala
2019 Chevrolet Express
2019 Chevrolet Equinox
2019 Chevrolet Cruze (Gen II - VIN B)
2019 Chevrolet Corvette
2019 Chevrolet Colorado Pickup - 4WD (VIN T)
2019 Chevrolet Colorado Pickup - 2WD (VIN S)
2019 Chevrolet Camaro
2019 Chevrolet Bolt EV LCV
2019 Chevrolet Bolt EV
2019 Chevrolet Blazer
2019 Cadillac XTS
2019 Cadillac XT5
2019 Cadillac XT4
2019 Cadillac Escalade ESV - 4WD
2019 Cadillac Escalade ESV - 2WD
2019 Cadillac Escalade - 4WD
2019 Cadillac Escalade - 2WD
2019 Cadillac CTS
2019 Cadillac CT6
2019 Cadillac ATS
2019 Buick Regal
2019 Buick LaCrosse
2019 Buick Envision
2019 Buick Encore
2019 Buick Enclave - FWD
2019 Buick Enclave - AWD
2019 Buick Cascada
2018 GMC Yukon XL - 4WD
2018 GMC Yukon XL - 2WD
2018 GMC Yukon - 4WD
2018 GMC Yukon - 2WD
2018 GMC Terrain
2018 GMC Sierra - 4WD
2018 GMC Sierra - 2WD
2018 GMC Savana
2018 GMC Canyon Pickup - 4WD
2018 GMC Canyon Pickup - 2WD
2018 GMC Acadia
2018 Chevrolet Volt
2018 Chevrolet Trax (RPO I17)
2018 Chevrolet Trax
2018 Chevrolet Traverse - FWD
2018 Chevrolet Traverse - AWD
2018 Chevrolet Tahoe - 4WD
2018 Chevrolet Tahoe - 2WD
2018 Chevrolet Suburban - 4WD
2018 Chevrolet Suburban - 2WD
2018 Chevrolet Spark (VIN C) (RPO I17)
2018 Chevrolet Spark (VIN C)
2018 Chevrolet Sonic (RPO I17)
2018 Chevrolet Sonic
2018 Chevrolet Silverado - 4WD
2018 Chevrolet Silverado - 2WD
2018 Chevrolet N300 Max/Work
2018 Chevrolet Malibu
2018 Chevrolet Impala
2018 Chevrolet Express
2018 Chevrolet Equinox
2018 Chevrolet Cruze (Gen II - VIN B) (RPO I17)
2018 Chevrolet Cruze (Gen II - VIN B)
2018 Chevrolet Corvette
2018 Chevrolet Colorado Pickup - 4WD (VIN T)
2018 Chevrolet Colorado Pickup - 2WD (VIN S)
2018 Chevrolet City Express
2018 Chevrolet Camaro
2018 Chevrolet Bolt EV LCV
2018 Chevrolet Bolt EV
2018 Cadillac XTS
2018 Cadillac XT5
2018 Cadillac Escalade ESV - 4WD
2018 Cadillac Escalade ESV - 2WD
2018 Cadillac Escalade - 4WD
2018 Cadillac Escalade - 2WD
2018 Cadillac CTS
2018 Cadillac CT6
2018 Cadillac ATS
2018 Buick Regal
2018 Buick LaCrosse
2018 Buick Envision
2018 Buick Encore
2018 Buick Enclave - FWD
2018 Buick Enclave - AWD
2018 Buick Cascada
2017 GMC Yukon XL - 4WD
2017 GMC Yukon XL - 2WD
2017 GMC Yukon - 4WD
2017 GMC Yukon - 2WD
2017 GMC Terrain
2017 GMC Sierra - 4WD
2017 GMC Sierra - 2WD
2017 GMC Savana
2017 GMC Canyon Pickup - 4WD
2017 GMC Canyon Pickup - 2WD
2017 GMC Acadia Limited - AWD (VIN V)
2017 GMC Acadia Limited - 2WD (VIN R)
2017 GMC Acadia (VIN N)
2017 Chevrolet Volt
2017 Chevrolet Trax
2017 Chevrolet Traverse - FWD
2017 Chevrolet Traverse - AWD
2017 Chevrolet Tahoe - 4WD
2017 Chevrolet Tahoe - 2WD
2017 Chevrolet Suburban - 4WD
2017 Chevrolet Suburban - 2WD
2017 Chevrolet SS
2017 Chevrolet Spark (VIN C)
2017 Chevrolet Sonic
2017 Chevrolet Silverado - 4WD
2017 Chevrolet Silverado - 2WD
2017 Chevrolet N300 Max/Work
2017 Chevrolet Malibu
2017 Chevrolet Impala
2017 Chevrolet Express
2017 Chevrolet Equinox
2017 Chevrolet Cruze (Gen II - VIN B)
2017 Chevrolet Corvette
2017 Chevrolet Colorado Pickup - 4WD (VIN T)
2017 Chevrolet Colorado Pickup - 2WD (VIN S)
2017 Chevrolet City Express
2017 Chevrolet Caprice PPV
2017 Chevrolet Camaro
2017 Chevrolet Bolt EV
2017 Cadillac XTS
2017 Cadillac XT5
2017 Cadillac Escalade ESV - 4WD
2017 Cadillac Escalade ESV - 2WD
2017 Cadillac Escalade - 4WD
2017 Cadillac Escalade - 2WD
2017 Cadillac CTS
2017 Cadillac CT6
2017 Cadillac ATS
2017 Buick Verano
2017 Buick Regal
2017 Buick LaCrosse
2017 Buick Envision
2017 Buick Encore
2017 Buick Enclave - FWD
2017 Buick Enclave - AWD
2017 Buick Cascada
2016 GMC Yukon XL - 4WD
2016 GMC Yukon XL - 2WD
2016 GMC Yukon - 4WD
2016 GMC Yukon - 2WD
2016 GMC Terrain
2016 GMC Sierra - 4WD
2016 GMC Sierra - 2WD
2016 GMC Savana
2016 GMC Canyon Pickup - 4WD
2016 GMC Canyon Pickup - 2WD
2016 GMC Acadia - AWD
2016 GMC Acadia - 2WD
2016 Chevrolet Volt
2016 Chevrolet Trax
2016 Chevrolet Traverse - FWD
2016 Chevrolet Traverse - AWD
2016 Chevrolet Tahoe - 4WD
2016 Chevrolet Tahoe - 2WD
2016 Chevrolet Suburban - 4WD
2016 Chevrolet Suburban - 2WD
2016 Chevrolet SS
2016 Chevrolet Spark EV
2016 Chevrolet Spark (VIN C)
2016 Chevrolet Sonic (US/Canada)
2016 Chevrolet Silverado - 4WD
2016 Chevrolet Silverado - 2WD
2016 Chevrolet Malibu Limited (VIN 1)
2016 Chevrolet Malibu (VIN Z)
2016 Chevrolet Impala Limited (VIN W)
2016 Chevrolet Impala (VIN 1)
2016 Chevrolet Express
2016 Chevrolet Equinox
2016 Chevrolet Cruze (VIN P)
2016 Chevrolet Cruze (Gen II - VIN B)
2016 Chevrolet Corvette
2016 Chevrolet Colorado Pickup - 4WD (VIN T)
2016 Chevrolet Colorado Pickup - 2WD (VIN S)
2016 Chevrolet City Express
2016 Chevrolet Caprice PPV
2016 Chevrolet Camaro
2016 Cadillac XTS
2016 Cadillac SRX
2016 Cadillac Escalade ESV - 4WD
2016 Cadillac Escalade ESV - 2WD
2016 Cadillac Escalade - 4WD
2016 Cadillac Escalade - 2WD
2016 Cadillac ELR
2016 Cadillac CTS
2016 Cadillac CT6
2016 Cadillac ATS
2016 Buick Verano
2016 Buick Regal
2016 Buick LaCrosse
2016 Buick Envision
2016 Buick Encore
2016 Buick Enclave - FWD
2016 Buick Enclave - AWD
2016 Buick Cascada
2015 GMC Yukon XL - 4WD
2015 GMC Yukon XL - 2WD
2015 GMC Yukon - 4WD
2015 GMC Yukon - 2WD
2015 GMC Terrain
2015 GMC Sierra - 4WD
2015 GMC Sierra - 2WD
2015 GMC Savana
2015 GMC Canyon Pickup - 4WD
2015 GMC Canyon Pickup - 2WD
2015 GMC Acadia - AWD
2015 GMC Acadia - 2WD
2015 Chevrolet Volt
2015 Chevrolet Trax
2015 Chevrolet Traverse - FWD
2015 Chevrolet Traverse - AWD
2015 Chevrolet Tahoe - 4WD
2015 Chevrolet Tahoe - 2WD
2015 Chevrolet Suburban - 4WD
2015 Chevrolet Suburban - 2WD
2015 Chevrolet SS
2015 Chevrolet Spark EV
2015 Chevrolet Spark (US/Canada)
2015 Chevrolet Sonic (US/Canada)
2015 Chevrolet Silverado - 4WD
2015 Chevrolet Silverado - 2WD
2015 Chevrolet Malibu
2015 Chevrolet Impala Limited (VIN W)
2015 Chevrolet Impala (VIN 1)
2015 Chevrolet Express
2015 Chevrolet Equinox
2015 Chevrolet Cruze
2015 Chevrolet Corvette
2015 Chevrolet Colorado Pickup - 4WD (VIN T)
2015 Chevrolet Colorado Pickup - 2WD (VIN S)
2015 Chevrolet City Express
2015 Chevrolet Caprice PPV
2015 Chevrolet Camaro
2015 Cadillac XTS
2015 Cadillac SRX
2015 Cadillac Escalade ESV - 4WD
2015 Cadillac Escalade ESV - 2WD
2015 Cadillac Escalade - 4WD
2015 Cadillac Escalade - 2WD
2015 Cadillac ELR
2015 Cadillac CTS Sedan (VIN A)
2015 Cadillac CTS Coupe (VIN D)
2015 Cadillac ATS
2015 Buick Verano
2015 Buick Regal
2015 Buick LaCrosse
2015 Buick Encore
2015 Buick Enclave - FWD
2015 Buick Enclave - AWD
2014 GMC Yukon XL - 4WD
2014 GMC Yukon XL - 2WD
2014 GMC Yukon - 4WD
2014 GMC Yukon - 2WD
2014 GMC Terrain
2014 GMC Sierra 2500/3500 - 4WD
2014 GMC Sierra 2500/3500 - 2WD
2014 GMC Sierra 1500 - 4WD
2014 GMC Sierra 1500 - 2WD
2014 GMC Savana - AWD
2014 GMC Savana - 2WD
2014 GMC Acadia - AWD
2014 GMC Acadia - 2WD
2014 Chevrolet Volt
2014 Chevrolet Trax
2014 Chevrolet Traverse - FWD
2014 Chevrolet Traverse - AWD
2014 Chevrolet Tahoe - 4WD
2014 Chevrolet Tahoe - 2WD
2014 Chevrolet Suburban - 4WD
2014 Chevrolet Suburban - 2WD
2014 Chevrolet SS
2014 Chevrolet Spark EV
2014 Chevrolet Spark (US/Canada)
2014 Chevrolet Sonic (US/Canada)
2014 Chevrolet Silverado 2500/3500 - 4WD
2014 Chevrolet Silverado 2500/3500 - 2WD
2014 Chevrolet Silverado 1500 - 4WD
2014 Chevrolet Silverado 1500 - 2WD
2014 Chevrolet Orlando
2014 Chevrolet Malibu
2014 Chevrolet Impala Limited (VIN W)
2014 Chevrolet Impala (VIN 1)
2014 Chevrolet Express - AWD
2014 Chevrolet Express - 2WD
2014 Chevrolet Equinox
2014 Chevrolet Cruze
2014 Chevrolet Corvette
2014 Chevrolet Captiva Sport (VIN L)
2014 Chevrolet Caprice PPV
2014 Chevrolet Camaro
2014 Cadillac XTS
2014 Cadillac SRX
2014 Cadillac Escalade ESV - AWD
2014 Cadillac Escalade ESV - 2WD
2014 Cadillac Escalade - AWD
2014 Cadillac Escalade - 2WD
2014 Cadillac ELR
2014 Cadillac CTS-V (VIN D)
2014 Cadillac CTS Wagon and Coupe (VIN D)
2014 Cadillac CTS Sedan (VIN A)
2014 Cadillac ATS
2014 Buick Verano
2014 Buick Regal
2014 Buick LaCrosse
2014 Buick Encore
2014 Buick Enclave - FWD
2014 Buick Enclave - AWD
2013 GMC Yukon XL Denali
2013 GMC Yukon XL - 4WD
2013 GMC Yukon XL - 2WD
2013 GMC Yukon Denali
2013 GMC Yukon - 4WD
2013 GMC Yukon - 2WD
2013 GMC Terrain Denali
2013 GMC Terrain
2013 GMC Sierra Denali - 2WD
2013 GMC Sierra - 4WD
2013 GMC Sierra - 2WD
2013 GMC Savana - AWD
2013 GMC Savana - 2WD
2013 GMC Acadia - AWD
2013 GMC Acadia - 2WD
2013 Chevrolet Volt
2013 Chevrolet Trax
2013 Chevrolet Traverse - FWD
2013 Chevrolet Traverse - AWD
2013 Chevrolet Tahoe - 4WD
2013 Chevrolet Tahoe - 2WD
2013 Chevrolet Suburban - 4WD
2013 Chevrolet Suburban - 2WD
2013 Chevrolet Spark (US/Canada)
2013 Chevrolet Sonic (US/Canada)
2013 Chevrolet Silverado - 4WD
2013 Chevrolet Silverado - 2WD
2013 Chevrolet Orlando
2013 Chevrolet Malibu
2013 Chevrolet Impala
2013 Chevrolet Express - AWD
2013 Chevrolet Express - 2WD
2013 Chevrolet Equinox
2013 Chevrolet Cruze
2013 Chevrolet Corvette
2013 Chevrolet Captiva Sport (VIN L)
2013 Chevrolet Caprice PPV
2013 Chevrolet Camaro
2013 Chevrolet Avalanche - 4WD
2013 Chevrolet Avalanche - 2WD
2013 Cadillac XTS
2013 Cadillac SRX
2013 Cadillac Escalade EXT
2013 Cadillac Escalade ESV
2013 Cadillac Escalade - AWD
2013 Cadillac Escalade - 2WD
2013 Cadillac CTS
2013 Cadillac ATS
2013 Buick Regal
2013 Buick LaCrosse
2013 Buick Encore
2013 Buick Enclave - FWD
2013 Buick Enclave - AWD
2012 GMC Yukon XL Denali
2012 GMC Yukon XL - 4WD
2012 GMC Yukon XL - 2WD
2012 GMC Yukon Denali
2012 GMC Yukon - 4WD
2012 GMC Yukon - 2WD
2012 GMC Terrain
2012 GMC Sierra Denali - 2WD
2012 GMC Sierra - 4WD
2012 GMC Sierra - 2WD
2012 GMC Savana - AWD
2012 GMC Savana - 2WD
2012 GMC Canyon Pickup - 4WD
2012 GMC Canyon Pickup - 2WD
2012 GMC Acadia - AWD
2012 GMC Acadia - 2WD
2012 Chevrolet Volt
2012 Chevrolet Traverse - FWD
2012 Chevrolet Traverse - AWD
2012 Chevrolet Tahoe - 4WD
2012 Chevrolet Tahoe - 2WD
2012 Chevrolet Suburban - 4WD
2012 Chevrolet Suburban - 2WD
2012 Chevrolet Spark Classic
2012 Chevrolet Spark
2012 Chevrolet Sonic
2012 Chevrolet Silverado - 4WD
2012 Chevrolet Silverado - 2WD
2012 Chevrolet Orlando
2012 Chevrolet Optra
2012 Chevrolet Malibu
2012 Chevrolet Impala
2012 Chevrolet Express - AWD
2012 Chevrolet Express - 2WD
2012 Chevrolet Equinox
2012 Chevrolet Cruze
2012 Chevrolet Corvette
2012 Chevrolet Colorado Pickup - 4WD
2012 Chevrolet Colorado Pickup - 2WD
2012 Chevrolet Captiva Sport (VIN L)
2012 Chevrolet Caprice PPV
2012 Chevrolet Camaro
2012 Chevrolet Aveo
2012 Chevrolet Avalanche - 4WD
2012 Chevrolet Avalanche - 2WD
2012 Cadillac SRX
2012 Cadillac Escalade EXT
2012 Cadillac Escalade ESV
2012 Cadillac Escalade - AWD
2012 Cadillac Escalade - 2WD
2012 Cadillac CTS
2012 Buick Verano
2012 Buick Regal
2012 Buick LaCrosse
2012 Buick Enclave - FWD
2012 Buick Enclave - AWD
2011 GMC Yukon XL Denali
2011 GMC Yukon XL - 4WD
2011 GMC Yukon XL - 2WD
2011 GMC Yukon Denali
2011 GMC Yukon - 4WD
2011 GMC Yukon - 2WD
2011 GMC Terrain (VIN L)
2011 GMC Sierra Denali - 2WD
2011 GMC Sierra - 4WD
2011 GMC Sierra - 2WD
2011 GMC Savana - AWD
2011 GMC Savana - 2WD
2011 GMC Canyon Pickup - 4WD
2011 GMC Canyon Pickup - 2WD
2011 GMC Acadia - AWD
2011 GMC Acadia - 2WD
2011 Chevrolet Volt
2011 Chevrolet Traverse - FWD
2011 Chevrolet Traverse - AWD
2011 Chevrolet Tahoe - 4WD
2011 Chevrolet Tahoe - 2WD
2011 Chevrolet Suburban - 4WD
2011 Chevrolet Suburban - 2WD
2011 Chevrolet Silverado - 4WD
2011 Chevrolet Silverado - 2WD
2011 Chevrolet Malibu
2011 Chevrolet Impala
2011 Chevrolet HHR
2011 Chevrolet Express - AWD
2011 Chevrolet Express - 2WD
2011 Chevrolet Equinox
2011 Chevrolet Cruze
2011 Chevrolet Corvette
2011 Chevrolet Colorado Pickup - 4WD
2011 Chevrolet Colorado Pickup - 2WD
2011 Chevrolet Caprice PPV
2011 Chevrolet Camaro
2011 Chevrolet Aveo
2011 Chevrolet Avalanche - 4WD
2011 Chevrolet Avalanche - 2WD
2011 Cadillac STS
2011 Cadillac SRX
2011 Cadillac Escalade EXT
2011 Cadillac Escalade ESV
2011 Cadillac Escalade - AWD
2011 Cadillac Escalade - 2WD
2011 Cadillac DTS
2011 Cadillac CTS
2011 Buick Regal
2011 Buick Lucerne
2011 Buick LaCrosse (Allure in Canada)
2011 Buick Enclave - FWD
2011 Buick Enclave - AWD

#18-NA-306 - Warranty Administration - Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only) - (Nov 22, 2022)

Subject:
Warranty Administration – Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only)

Brand:

Model:

Model Year:

VIN Breakpoint:

Engine:

Transmission:

from

to

from

to

Buick

GM Passenger Cars and Light Duty Trucks

2023 and Prior

Cadi...

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Document Tags

Document Title: #18-NA-306 - Warranty Administration - Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only) - (Nov 22, 2022)

subject

warranty

administration

repair

authorization

process

information

canada

only

model

year

passenger

light

prior

involved

important

bulletin

applicable

csmt

select

field

actions

submit

claim

replacement

seat

bottoms

outside

mirror

steering

door

trim

assist

steps

current

upper

control

lower

drive

motor

battery

charger

cable

endgate

hood

adjustment

restriction

section

complete

labor

operations

component

required

replacing

wheel

cushion

customer

enthusiasm

transaction

damage

dealer

service

reviewed

team

certified

mobile

toolbox

request

listed

details

review

decision

accepted

warrantable

rejected

rework

returned

device

notification

global

management

provided

approved

screen

determine

concern

provide

click

hand

menu

available

operating

found

store

android

system

compatible

check

used

recommended

download

using

globalconnect

user

profile

time

main

first

resource

center

page

restricted

last

scan

button

code

driver

occur

moving

form

bumper

submission

point

odometer

reading

photo

type

defect

additional

second

requested

sure

camera

gallery

video

need

return

vehicle

corner

panel

view

picture

document

support

size

angle

right

submitted

next

feature

send

history

receive

specialist

comments

updated

response

email

gmcom

prompt

submitting

front

cover

rear

armrest

casting

tips

notes

added

revised

throughout

lower control

adjustment canada

components restriction

replacing component

certified service

service mobile

authorization request

global warranty

warranty management

dealer provided

profile information

main menu

customer concern

photos video

click size

size dealer

provided view

view wheel

concern click

labor code

front seat

seat cushion

replacement front

support replacement

cover replacement

cushion cover

driver passenger

passenger seat

replacement driver

seat cover

rear seat

seat armrest

replacement rear

replacement right

wheel casting

assist replacement

control replacement

additional tips

labor codes

added model

updated applicable

applicable information

throughout bulletin

involved region country

current model year

model year silverado

year silverado sierra

endgate hood fits

hood fits gaps

fits gaps adjustment

gaps adjustment canada

adjustment canada only

components restriction section

customer enthusiasm indicator

csmt certified service

certified service mobile

service mobile toolbox

global warranty management

mobile toolbox csmt

user profile information

warranty resource center

repair authorization request

hand main menu

pictures provided click

provided click size

click size dealer

size dealer provided

dealer provided view

customer concern click

concern click size

front seat cushion

seat cushion extension

replacement front seat

support replacement front

seat cushion center

seat cushion cover

driver passenger seat

passenger seat cushion

cushion cover replacement

cover replacement driver

cover replacement front

replacement driver passenger

rear seat armrest

cover replacement rear

replacement rear seat

rear seat cushion

rear seat cover

front seat armrest

seat armrest replacement

replacement front door

front door trim

door trim panel

trim panel replacement

replacement rear door

rear door trim

door trim replacement

wheel casting exposed

assist replacement assist

replacement assist replacement

front upper control

upper control replacement

lower control replacement

charger cable replacement

bulletins related components

related components restriction

additional tips notes

tips notes section

restricted labor codes

added model year

updated applicable information

applicable information throughout

information throughout bulletin

model year additional

year additional components

labor operations added