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BULLETINS
Body Hardware and Trim
#21-NA-026 - Information on Accessory All-Weather Floor Liners and Flat Mats Warped or Mis-shapen - (Jul 17, 2023)
Related To: Interior Trim and Paneling
#10-08-110-001J - Information on Proper Use of Floor Mats - (Apr 6, 2023)
Related To: General Information / Carpets and Head Linings
#23-NA-041 - Clicking or Ticking Sound When Turning Steering Wheel Left or Right - (Mar 13, 2023)
Related To: Steering Wheel and Column / General Information / Squeaks and Rattles / Instrument Panel and Console Trim
Body Repair
#99-08-51-001F - Paintless Dent Repair Process - (Jun 30, 2023)
Related To: Collision Repair / Bolted Exterior Body Panels and Closures / Paint and Coatings
Body Systems
#13-08-116-001I - Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Jun 29, 2023)
Related To: Wiring Systems / Data Communications
#01-08-42-001P - Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines - (May 3, 2023)
Related To: Lighting Systems
Diagnostic Overview, Starting Point, and Programming
#23-NA-157 - HPCM2 Software Update for DTC U3636 Symptom 09 - (Sep 8, 2023)
Related To: Vehicle DTC Information / Programming and Setup / Displays and Gauges / Hybrid/EV Controls
#23-NA-030 - Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent Service Airbag System Message, DTCs B0014, B0021 - (Aug 14, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Seat Hardware, Trim and Upholstery / Supplemental Restraints
#23-NA-065 - OnStar Inoperative after Importing Vehicle from Canada to the United States - (Aug 14, 2023)
Related To: Entertainment / Programming and Setup / Displays and Gauges
#21-NA-148 - Diagnostic Aid - DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance - (Jul 28, 2023)
Related To: Automatic Transmission / Vehicle DTC Information / Displays and Gauges
#23-NA-125 - Over The Air (OTA) and In Market Enhancement (IME) FAQs - (Jul 12, 2023)
Related To: General Information / Programming and Setup
#23-NA-042 - Radio Software Version V164 Update - (Jun 28, 2023)
Related To: Entertainment / Programming and Setup
#21-NA-061 - Information on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs - (Jun 12, 2023)
Related To: Programming and Setup / Remote Functions
#16-NA-380 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated, Excessive Smoke from Tail Pipe, DTC P2002, P226D or P244A Set - (Mar 15, 2023)
Related To: Engine Controls / Engine Exhaust / Exhaust / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-124 - Bolt EUV with Super Cruise Digital Map Control Module - Outdated Map Data - (Feb 24, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup
#19-NA-220 - Loss of Propulsion, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0A3F and/or P1B03 Set - (Feb 13, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Hybrid/EV Controls / Wire and Connector Repair
#18-NA-279 - Information on Passive Door Unlocking Inoperative and/or Enabling and Disabling of Passive Unlocking - (Feb 10, 2023)
Related To: Programming and Setup / Remote Functions
#19-NA-076 - Blue or Black Screen and Service Rear Vision System Message on Radio Display Shifting into Reverse - (Feb 7, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup / Displays and Gauges / Image Display Cameras
#22-NA-151 - DTC P0BBD Diagnosis and Repair - (Jan 25, 2023)
Related To: Vehicle DTC Information / Hybrid/EV Energy Storage / Programming and Setup / Hybrid/EV High Voltage Energy Storage
#21-NA-135 - Information on Obtaining Techline Calibrations for Law Enforcement and Government Vehicles to Disable or Enable Content - (Jan 13, 2023)
Related To: General Information / Programming and Setup
#22-NA-250 - Rear View Camera Display Gridlines Dim - (Dec 12, 2022)
Related To: Programming and Setup / Displays and Gauges / Image Display Cameras
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
#15-NA-087 - Stop/Start System Inhibited with Malfunction Indicator Light (MIL) ON - DTC P16DC, P15FF, P305D, P305E, U01B0, U0284, U0285, U1345, U135A, U135E, U1501, U1510, U1511 Set - (Oct 25, 2022)
Related To: Vehicle DTC Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage
Driveline/Axle
#22-NA-034 - EV Normal Characteristic - Traction Steer - (May 10, 2023)
Related To: Suspension General Diagnosis / Front Drive Axle / General Information
#99-04-20-002N - Information on Driveline Clunk Noise - (Feb 16, 2023)
Related To: Propeller Shaft / Wheel Drive Shafts / Front Drive Axle / Rear Drive Axle
Driver Information and Entertainment
#23-NA-157 - HPCM2 Software Update for DTC U3636 Symptom 09 - (Sep 8, 2023)
Related To: Vehicle DTC Information / Programming and Setup / Displays and Gauges / Hybrid/EV Controls
#08-08-44-029K - Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada) - (Aug 28, 2023)
Related To: General Information / Entertainment
#23-NA-030 - Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent Service Airbag System Message, DTCs B0014, B0021 - (Aug 14, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Seat Hardware, Trim and Upholstery / Supplemental Restraints
#23-NA-065 - OnStar Inoperative after Importing Vehicle from Canada to the United States - (Aug 14, 2023)
Related To: Entertainment / Programming and Setup / Displays and Gauges
#21-NA-148 - Diagnostic Aid - DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance - (Jul 28, 2023)
Related To: Automatic Transmission / Vehicle DTC Information / Displays and Gauges
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#23-NA-042 - Radio Software Version V164 Update - (Jun 28, 2023)
Related To: Entertainment / Programming and Setup
#23-NA-062 - Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D - (Jun 1, 2023)
Related To: Entertainment / Displays and Gauges / Image Display Cameras
#16-NA-380 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated, Excessive Smoke from Tail Pipe, DTC P2002, P226D or P244A Set - (Mar 15, 2023)
Related To: Engine Controls / Engine Exhaust / Exhaust / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-124 - Bolt EUV with Super Cruise Digital Map Control Module - Outdated Map Data - (Feb 24, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup
#19-NA-220 - Loss of Propulsion, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0A3F and/or P1B03 Set - (Feb 13, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Hybrid/EV Controls / Wire and Connector Repair
#19-NA-076 - Blue or Black Screen and Service Rear Vision System Message on Radio Display Shifting into Reverse - (Feb 7, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup / Displays and Gauges / Image Display Cameras
#22-NA-250 - Rear View Camera Display Gridlines Dim - (Dec 12, 2022)
Related To: Programming and Setup / Displays and Gauges / Image Display Cameras
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
#15-NA-087 - Stop/Start System Inhibited with Malfunction Indicator Light (MIL) ON - DTC P16DC, P15FF, P305D, P305E, U01B0, U0284, U0285, U1345, U135A, U135E, U1501, U1510, U1511 Set - (Oct 25, 2022)
Related To: Vehicle DTC Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage
Engine
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#16-NA-380 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated, Excessive Smoke from Tail Pipe, DTC P2002, P226D or P244A Set - (Mar 15, 2023)
Related To: Engine Controls / Engine Exhaust / Exhaust / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
Engine/Propulsion
#23-NA-157 - HPCM2 Software Update for DTC U3636 Symptom 09 - (Sep 8, 2023)
Related To: Vehicle DTC Information / Programming and Setup / Displays and Gauges / Hybrid/EV Controls
#21-NA-210 - Information on A/C Evaporator Rubber Hose Cracking - (Aug 11, 2023)
Related To: General Information / Hybrid/EV System Heating and Cooling
#23-NA-141 - Information on Engine Block Cracked at Head Bolt Hole Locations - (Aug 10, 2023)
Related To: Engine Mechanical
#19-NA-194 - Information on Bolt EV/EUV Drive Motor Battery New Exchange Process - (Aug 8, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#22-NA-114 - Information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling (U.S. Only) - (Jul 31, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#22-NA-215 - Warranty Administration – Ultium PowerUP Level 2 Home Charger Warranty Claim Information - (Jul 18, 2023)
Related To: General Information / Plug-In Charging
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#PIE0753 - Engineering Information - Information on Selective Battery Pack Replacement for Analysis - (May 31, 2023)
Related To: General Information / Starting, Charging, and Low Voltage Energy Storage
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#22-NA-083 - Requirements for Replacement of the Dual Mode Cord Set Under Warranty - (Mar 23, 2023)
Related To: General Information / Maintenance and Lubrication / Wiring Systems and Power Management / Plug-In Charging
#23-NA-051 - Information on New Cell Chemistry N2.2A Vehicle/Pack Identification - (Mar 20, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#16-NA-380 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated, Excessive Smoke from Tail Pipe, DTC P2002, P226D or P244A Set - (Mar 15, 2023)
Related To: Engine Controls / Engine Exhaust / Exhaust / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-036 - Diagnostic Aid: Amber Light on Dual Level Portable Charge Cord Set - (Mar 7, 2023)
Related To: General Information / Starting, Charging, and Low Voltage Energy Storage / Plug-In Charging
#19-NA-220 - Loss of Propulsion, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0A3F and/or P1B03 Set - (Feb 13, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Hybrid/EV Controls / Wire and Connector Repair
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
#22-NA-151 - DTC P0BBD Diagnosis and Repair - (Jan 25, 2023)
Related To: Vehicle DTC Information / Hybrid/EV Energy Storage / Programming and Setup / Hybrid/EV High Voltage Energy Storage
#18-NA-180 - Warranty Administration - High Voltage Battery Exchange Process and Transaction Submission Information - (Jan 18, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#15-NA-087 - Stop/Start System Inhibited with Malfunction Indicator Light (MIL) ON - DTC P16DC, P15FF, P305D, P305E, U01B0, U0284, U0285, U1345, U135A, U135E, U1501, U1510, U1511 Set - (Oct 25, 2022)
Related To: Vehicle DTC Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage
Engine/Propulsion MD
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#16-NA-380 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated, Excessive Smoke from Tail Pipe, DTC P2002, P226D or P244A Set - (Mar 15, 2023)
Related To: Engine Controls / Engine Exhaust / Exhaust / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
General Information
#23-NA-154 - Warranty Administration - Required Operating Procedures - 8 Points (U.S. Only) - (Sep 5, 2023)
Related To: General Information
#18-NA-306 - Warranty Administration - Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only) - (Sep 1, 2023)
Related To: General Information
#08-08-44-029K - Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada) - (Aug 28, 2023)
Related To: General Information / Entertainment
#09-00-89-016H - Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications - (Aug 15, 2023)
Related To: General Information
#21-NA-210 - Information on A/C Evaporator Rubber Hose Cracking - (Aug 11, 2023)
Related To: General Information / Hybrid/EV System Heating and Cooling
#19-NA-194 - Information on Bolt EV/EUV Drive Motor Battery New Exchange Process - (Aug 8, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#15-00-89-004F - Information Regarding the Differences Between Fluid Leakage and Seepage - (Aug 7, 2023)
Related To: General Information
#01-00-89-010R - Guide to Help Reduce Repeat Visits for the Same Customer Concern (U.S. Only) - (Aug 1, 2023)
Related To: General Information
#22-NA-114 - Information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling (U.S. Only) - (Jul 31, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#17-NA-066 - Information on Automatic Transmission Oil Cooler Flush and Flow Test - (Jul 21, 2023)
Related To: Automatic Transmission / General Information
#22-NA-215 - Warranty Administration – Ultium PowerUP Level 2 Home Charger Warranty Claim Information - (Jul 18, 2023)
Related To: General Information / Plug-In Charging
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-125 - Over The Air (OTA) and In Market Enhancement (IME) FAQs - (Jul 12, 2023)
Related To: General Information / Programming and Setup
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#22-NA-053 - New Labor Operations for Limited Production Option (LPO) Calibrated Accessoriesâ - (Jun 30, 2023)
Related To: General Information
#16-NA-158 - U.S. Dealer Special Tool Loan Program - (Jun 14, 2023)
Related To: General Information
#23-NA-103 - Information on Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC) - (Jun 8, 2023)
Related To: General Information
#02-00-89-002V - Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only) - (Jun 1, 2023)
Related To: General Information
#PIE0753 - Engineering Information - Information on Selective Battery Pack Replacement for Analysis - (May 31, 2023)
Related To: General Information / Starting, Charging, and Low Voltage Energy Storage
#08-07-30-026H - Information on Slight Vehicle Movement in Park at Start Up After Cold Soak - (May 30, 2023)
Related To: Automatic Transmission / General Information
#22-NA-244 - GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period - (May 22, 2023)
Related To: General Information
#22-NA-034 - EV Normal Characteristic - Traction Steer - (May 10, 2023)
Related To: Suspension General Diagnosis / Front Drive Axle / General Information
#11-00-89-005W - Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only) - (Apr 25, 2023)
Related To: General Information
#10-08-110-001J - Information on Proper Use of Floor Mats - (Apr 6, 2023)
Related To: General Information / Carpets and Head Linings
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#22-NA-083 - Requirements for Replacement of the Dual Mode Cord Set Under Warranty - (Mar 23, 2023)
Related To: General Information / Maintenance and Lubrication / Wiring Systems and Power Management / Plug-In Charging
#23-NA-051 - Information on New Cell Chemistry N2.2A Vehicle/Pack Identification - (Mar 20, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#22-NA-018 - Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only) - (Mar 20, 2023)
Related To: General Information
#21-NA-043 - Properly Maintaining Vehicles in Dealer Inventory - (Mar 20, 2023)
Related To: General Information / Maintenance and Lubrication
#23-NA-041 - Clicking or Ticking Sound When Turning Steering Wheel Left or Right - (Mar 13, 2023)
Related To: Steering Wheel and Column / General Information / Squeaks and Rattles / Instrument Panel and Console Trim
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#20-NA-159 - Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only) - (Mar 8, 2023)
Related To: Tires and Wheels / General Information
#23-NA-036 - Diagnostic Aid: Amber Light on Dual Level Portable Charge Cord Set - (Mar 7, 2023)
Related To: General Information / Starting, Charging, and Low Voltage Energy Storage / Plug-In Charging
#15-NA-017 - Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment (U.S. Only) - (Feb 27, 2023)
Related To: General Information
#17-NA-073 - Warranty Administration - Field Action Courtesy Transportation Policy (U.S. and Canada Only) - (Feb 21, 2023)
Related To: General Information
#18-NA-146 - Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions (U.S. Only) - (Feb 20, 2023)
Related To: General Information
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
#00-00-90-002M - Information on Proper Tire Pressure - (Jan 31, 2023)
Related To: Tires and Wheels / General Information / Maintenance and Lubrication
#21-NA-068 - Warranty Administration - Transmitter Key Fob Warranty Replacement Requirements - (Jan 17, 2023)
Related To: General Information / Remote Functions
#21-NA-135 - Information on Obtaining Techline Calibrations for Law Enforcement and Government Vehicles to Disable or Enable Content - (Jan 13, 2023)
Related To: General Information / Programming and Setup
#22-NA-257 - GM Accessories – New Dealer Installed LPO Wheel Installation and Return Process – Beginning January 1st , 2023 (U.S. Dealers Only) - (Dec 23, 2022)
Related To: Tires and Wheels / General Information
#09-00-89-008F - Warranty Administration - Labor Operation 0600018 - Personal Property Damage - (Dec 21, 2022)
Related To: General Information
#22-NA-051 - Information on Changes to Park Assist and Reverse Automatic Braking for Certain 2022 Passenger Car, Crossover, SUV, and Truck Models Equipped with RPO 00Y and/or 00Z - (Dec 16, 2022)
Related To: General Information / Parking Assistance Systems / Driver Assistance Systems
#22-NA-038 - Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers - (Dec 7, 2022)
Related To: General Information
#22-NA-205 - Information on Module Harvesting - (Oct 19, 2022)
Related To: General Information / Wiring Systems and Power Management
#10-00-89-006I - Information for Dealers/Technicians on When and How to Submit a Product Information Report (PIR) (Canada Only) - (Oct 7, 2022)
Related To: General Information
#99-00-89-019X - Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information - (Oct 4, 2022)
Related To: General Information
#22-NA-197 - Excessive Wind Noise Heard Coming from Sunroof Front Edge Area, Front Length of Sunroof Window Inner Seal May Become Loose or Detached - (Sep 30, 2022)
Related To: Air/Wind Noise / Sunroof
General Information MD
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#21-NA-043 - Properly Maintaining Vehicles in Dealer Inventory - (Mar 20, 2023)
Related To: General Information / Maintenance and Lubrication
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
Hybrid Propulsion
#19-NA-194 - Information on Bolt EV/EUV Drive Motor Battery New Exchange Process - (Aug 8, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#22-NA-114 - Information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling (U.S. Only) - (Jul 31, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#23-NA-051 - Information on New Cell Chemistry N2.2A Vehicle/Pack Identification - (Mar 20, 2023)
Related To: General Information / Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#22-NA-151 - DTC P0BBD Diagnosis and Repair - (Jan 25, 2023)
Related To: Vehicle DTC Information / Hybrid/EV Energy Storage / Programming and Setup / Hybrid/EV High Voltage Energy Storage
#18-NA-180 - Warranty Administration - High Voltage Battery Exchange Process and Transaction Submission Information - (Jan 18, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
Power and Signal Distribution
#13-08-116-001I - Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Jun 29, 2023)
Related To: Wiring Systems / Data Communications
#22-NA-083 - Requirements for Replacement of the Dual Mode Cord Set Under Warranty - (Mar 23, 2023)
Related To: General Information / Maintenance and Lubrication / Wiring Systems and Power Management / Plug-In Charging
#19-NA-220 - Loss of Propulsion, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0A3F and/or P1B03 Set - (Feb 13, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Hybrid/EV Controls / Wire and Connector Repair
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
#22-NA-205 - Information on Module Harvesting - (Oct 19, 2022)
Related To: General Information / Wiring Systems and Power Management
Roof
#22-NA-197 - Excessive Wind Noise Heard Coming from Sunroof Front Edge Area, Front Length of Sunroof Window Inner Seal May Become Loose or Detached - (Sep 30, 2022)
Related To: Air/Wind Noise / Sunroof
Safety and Security
#23-NA-030 - Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent Service Airbag System Message, DTCs B0014, B0021 - (Aug 14, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Seat Hardware, Trim and Upholstery / Supplemental Restraints
#99-09-40-005I - Seat Belt Extender Availability - (Jul 17, 2023)
Related To: Seat Belts
#21-NA-061 - Information on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs - (Jun 12, 2023)
Related To: Programming and Setup / Remote Functions
#18-NA-279 - Information on Passive Door Unlocking Inoperative and/or Enabling and Disabling of Passive Unlocking - (Feb 10, 2023)
Related To: Programming and Setup / Remote Functions
#21-NA-068 - Warranty Administration - Transmitter Key Fob Warranty Replacement Requirements - (Jan 17, 2023)
Related To: General Information / Remote Functions
#22-NA-051 - Information on Changes to Park Assist and Reverse Automatic Braking for Certain 2022 Passenger Car, Crossover, SUV, and Truck Models Equipped with RPO 00Y and/or 00Z - (Dec 16, 2022)
Related To: General Information / Parking Assistance Systems / Driver Assistance Systems
Seats
#23-NA-030 - Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent Service Airbag System Message, DTCs B0014, B0021 - (Aug 14, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Seat Hardware, Trim and Upholstery / Supplemental Restraints
Steering
#23-NA-041 - Clicking or Ticking Sound When Turning Steering Wheel Left or Right - (Mar 13, 2023)
Related To: Steering Wheel and Column / General Information / Squeaks and Rattles / Instrument Panel and Console Trim
Steering, Suspension, Wheels, and Tire MD
#17-NA-170 - Information on Hunter Road Force Balancer - (Apr 27, 2023)
Related To: Tires and Wheels / Wheels and Tires
Suspension
#12-03-10-001E - Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel) - (May 22, 2023)
Related To: Tires and Wheels
#22-NA-034 - EV Normal Characteristic - Traction Steer - (May 10, 2023)
Related To: Suspension General Diagnosis / Front Drive Axle / General Information
#17-NA-170 - Information on Hunter Road Force Balancer - (Apr 27, 2023)
Related To: Tires and Wheels / Wheels and Tires
#20-NA-159 - Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only) - (Mar 8, 2023)
Related To: Tires and Wheels / General Information
#00-00-90-002M - Information on Proper Tire Pressure - (Jan 31, 2023)
Related To: Tires and Wheels / General Information / Maintenance and Lubrication
#07-03-16-004E - TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQs) - (Jan 31, 2023)
Related To: Tire Pressure Monitoring
#22-NA-257 - GM Accessories – New Dealer Installed LPO Wheel Installation and Return Process – Beginning January 1st , 2023 (U.S. Dealers Only) - (Dec 23, 2022)
Related To: Tires and Wheels / General Information
Transmission/Transaxle
#21-NA-148 - Diagnostic Aid - DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance - (Jul 28, 2023)
Related To: Automatic Transmission / Vehicle DTC Information / Displays and Gauges
#17-NA-066 - Information on Automatic Transmission Oil Cooler Flush and Flow Test - (Jul 21, 2023)
Related To: Automatic Transmission / General Information
#08-07-30-026H - Information on Slight Vehicle Movement in Park at Start Up After Cold Soak - (May 30, 2023)
Related To: Automatic Transmission / General Information
#08-07-30-035G - Information on Water or Ethylene Glycol in Transmission Fluid - (Apr 6, 2023)
Related To: Automatic Transmission
CAMPAIGNS
Diagnostic Overview, Starting Point, and Programming
#N212345945 - Safety Recall - High Voltage Battery May Melt or Burn (GM Owned Vehicles) - (Jun 13, 2023)
Related To: Programming and Setup
#N212345944 - Safety Recall - High Voltage Battery May Melt or Burn - (Jun 13, 2023)
Related To: Programming and Setup
Engine/Propulsion
#N232407300 - Safety Recall - Open Ground May Not Be Detected - (Aug 31, 2023)
Related To: Plug-In Charging
#N212345943-03 - Safety Recall - High Voltage Battery May Melt or Burn (New/Unsold Dealer Inventory Only) - (Feb 10, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#N212345941-06 - Safety Recall - High Voltage Battery May Melt or Burn - (Feb 10, 2023)
Related To: Hybrid/EV High Voltage Energy Storage
#N222383781 - Customer Satisfaction Program - High Voltage Connector Fasteners Improperly Torqued - (Oct 19, 2022)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#N222383780 - Customer Satisfaction Program - High Voltage Connector Fasteners Improperly Torqued - (Oct 19, 2022)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
Hybrid Propulsion
#N212345943-03 - Safety Recall - High Voltage Battery May Melt or Burn (New/Unsold Dealer Inventory Only) - (Feb 10, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#N222383781 - Customer Satisfaction Program - High Voltage Connector Fasteners Improperly Torqued - (Oct 19, 2022)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#N222383780 - Customer Satisfaction Program - High Voltage Connector Fasteners Improperly Torqued - (Oct 19, 2022)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
PRELIMINARY INFORMATION
Body Repair
#PI0281J - Underbody Component Corrosion - (Apr 4, 2023)
Related To: Frame and Underbody / Paint and Coatings
Body Systems
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PI0754F - Rear and Side Tempered Glass Spots (Quench Marks) - (Feb 17, 2023)
Related To: Fixed and Moveable Windows
Brakes
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
Driver Information and Entertainment
#PIT6050 - Infotainment Control Switch or HD Radio Do Not Function After Radio Replacement - (Aug 21, 2023)
Related To: Displays and Gauges
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
Engine
#PIP5628G - Diagnostic Aids for Gas Engine Misfire/rough running with DTC P0300-P0308 and/or DTC P050D - (Aug 10, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
Engine/Propulsion
#PIP5628G - Diagnostic Aids for Gas Engine Misfire/rough running with DTC P0300-P0308 and/or DTC P050D - (Aug 10, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
#PIC6449B - Process to Replace Battery Packs Which Need Repair - Customer Vehicles Only - (May 25, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
Hybrid Propulsion
#PIC6449B - Process to Replace Battery Packs Which Need Repair - Customer Vehicles Only - (May 25, 2023)
Related To: Hybrid/EV Energy Storage / Hybrid/EV High Voltage Energy Storage
Power and Signal Distribution
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
Safety and Security
#PIT5551L - Amber Automatic Emergency Braking Disable Icon illuminated or During Start up Forward Collision System Reduced Displayed on DIC - (Aug 29, 2023)
Related To: Object Detection / Driver Assistance Systems
#PIC6513 - Alert 332 in DIC (Driver Information Center) - (Jul 26, 2023)
Related To: Remote Functions
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
Suspension
#PIT4261J - Tire Sidewall Irregularities - (Jun 9, 2023)
Related To: Tires and Wheels
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT3271N - Guidelines When Changing Tire And Wheel Size - (Nov 29, 2022)
Related To: Tires and Wheels
Transmission/Transaxle
#PIP5621D - GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated - (Aug 24, 2023)
Related To: Automatic Transmission
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel